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FAQ
Q1. What is the MOQ?
A: If have in stock, one piece is available. If customized, the MOQ of samples is 4 pieces. In the mass production, unit price depends on the rough idea of Qty., the more the better.
Q2. What is lead time?
A: If have in stock, we can ship goods within about 3-5 working days.
If customized, the lead time will be 30-35 days.
Q3. What is the express delivery?
A: DHL, Fedex, TNT ,EMS, UPS etc.
We will choose the safe and cheapest way for you to reduce your cost.
Economic shipping way: by sea, by air transport.
Q4. What is the quality guarantee?
A: Quality guarantee: 12 months.If the product has quality problem within 12 months, please return it to us, we will repair it; if we can't repair it successfully, we will give you a new one; but the man-made damage,improper operation and force majeure will be excepted.
Q5. Is there any after-sale service?
A: After you receive products, if you have any questions or need any assistance,
we can provide you with as much technical support as possible, such as operation manual calibration video, Remote technical guidance.
Q6: How to place an order for products?
A: Let us know your requirement or application, we will give you a quotation in 12 hours. Then we will send the PI after you confirm the order.
Q7: Are you a trading company or a factory?
A: We are a professional manufacturer in making load cells and weighing system with more than 16 years' experience. Our company is located in Yixing. Welcome to visit at any time.
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